This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from this website (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Browsing Information”.
We collect Browsing Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Purchase Information”.
When we talk about “Your Personal Information” in this Privacy Policy, we are talking both about Browsing Information and Purchase Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Purchase Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Purchase Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Browsing Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We may share Your Personal Information with third parties to help us use Your Personal Information, as described above. For example, we may use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share Your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use Your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info.
DO NOT TRACK
Please note that we presently do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Purchase Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
MINORS
The Site is not intended for individuals under the age of 18.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at the email address provided in the Contact section of the Site
Last Updated: May 13, 2026
BluHope is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and store personal information when you visit our website, submit forms, communicate with us, or receive services from BluHope.
We may collect personal information that you voluntarily provide, including:
We may also collect limited technical and website usage information such as browser type, IP address, device information, pages visited, and general website interaction data to support website security, maintenance, and performance improvements.
BluHope uses personal information strictly for operational and service-related purposes, including:
If you provide your phone number and opt in, BluHope may send service-related SMS/text messages including appointment reminders, scheduling updates, intake and onboarding communication, and care coordination.
Message frequency may vary depending on your service needs and interaction with BluHope.
Message and data rates may apply based on your mobile carrier plan.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.
SMS consent is not shared with third parties or affiliates for marketing purposes.
BluHope does not sell, rent, trade, or otherwise transfer personal information to third parties or affiliates for marketing or promotional purposes.
BluHope does not sell personal information. Information may only be shared when reasonably necessary for service delivery, operational support, legal compliance, or protection of rights and safety.
Any service providers supporting BluHope operations are expected to maintain appropriate confidentiality and security standards.
Our website may use cookies or similar technologies to support functionality, improve website performance, understand visitor activity, and maintain security. You may adjust your browser settings to refuse cookies if desired.
We take reasonable administrative and technical measures to protect personal information. However, no electronic transmission or storage method can be guaranteed to be completely secure.
BluHope retains personal information only as long as reasonably necessary for service delivery, legal compliance, operational needs, and recordkeeping purposes.
BluHope provides services involving children; however, this website is intended for use by parents, caregivers, guardians, and adults. We do not knowingly collect personal information directly from children through this website without appropriate consent.
You may request updates, corrections, or removal of your personal information where applicable, subject to legal, operational, and recordkeeping requirements.
To stop receiving SMS messages, reply STOP at any time. For assistance, reply HELP.
BluHope may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
If you have questions regarding this Privacy Policy or how your information is handled, please contact BluHope: bluhope.com/contact-us